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What are Users' Expectations?



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Posted by , 05 December 2006 · 1,485 views

In the latest AccessOLA.com poll, 89.9% of respondents agreed that the expectations of library users are changing and another 7.88% said expectations were changing a lot. Let us share our observations on how we think those expectations are changing. Give us the anecdotes and examples that are giving the impression. Our collective view can be important to...





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